Web Development Consulting


Client: eAgency Systems

Project: eAgency Insurance Agent Portal / Resource Center

Role: Systems Analyst, Requirements Analyst

Produced comprehensive business cases, system-level use cases, and business process diagrams for eAgency, an insurance agent and family resource portal.

Gathered business and system requirements from the client by leading Joint Application Development (JAD) sessions.

Presented the revised system requirements with the client's upper management team and our internal project management team.

Organized development team meetings to provide a forum for communication between project management, the technical lead, and programmers to ensure client expectations were met.

The new process I developed improved the efficiency of software development within the company and enabled them to standardize their methods of requirements management.